117 Warwick Way, London SW1V 4HT, UK
+44 (0)20 7834 0134
Great accommodation
in the heart of Central London,
Victoria near Buckingham Palace
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Frequently Asked Questions

Please use the menu on the left to navigate our frequently asked questions section.

Top 3 Questions:

How can I reserve a room?

The best way to ensure that you receive our lowest rates is to book directly with us online through our website. To make a reservation, simply visit our website and follow the instructions. You may also make a reservation by telephone, fax, e-mail or in person.
To guarantee your reservation you will be charged upfront for the first night. The remaining balance is payable upon arrival.

I have made an online booking but have not received e-mail confirmation. What should I do?

Please check your e-mail inbox and spam (junk) folder thoroughly. If you are unable to find the confirmation e-mail please contact us.

What is the check-in time?

Your room will be freshly made and ready for you to occupy from 2pm on the day you are due to arrive.
You are most welcome to check-in early, in which case we provide a complimentary luggage care* facility. 
If you will be checking-in after midnight, please let us know in advance in order to make appropriate arrangements.



* Kindly note that luggage left is at the owner's risk. Hotel Management will not be held responsible for any damage or loss incurred.



Book online and take advantage of our lowest rates.